State Farm® Insurance Agent Matthew Kendig
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Matt Williams
September 14, 2026
5
out of
5
rating by Matt Williams
"Easy process, friendly staff, and super easy to work with."
Lorhaya H
September 8, 2026
5
out of
5
rating by Lorhaya H
"I appreciate the professionalism I received when I inquired for a quote from this State Farm office. I now have a lower car insurance rate. Thank you."
We responded:
"Mahalo for the kind review! We’re glad we could help make the process easy and find you a better rate. We truly appreciate your business and trust in our office!"
Matthew McLean
September 4, 2026
5
out of
5
rating by Matthew McLean
"They give me free stuff!!!!"
We responded:
"Mahalo! We truly appreciate your business and hope you got to enjoy your State Farm cooler over Labor Day!"
David E Johnson
September 4, 2026
5
out of
5
rating by David E Johnson
"We went in seeking an explanation for the substantial increase in the cost of our policy and to review all of our coverages and limits.
We left feeling completely satisfied that our policy is up-to-date and completely covers all of our needs and assets.
Thank you Matthew Kendig for your professionalism , your friendly and calm demeanor and inviting atmosphere."
We responded:
"Mahalo for the thoughtful review! I really enjoyed sitting down with you and Anne and taking the time to go through everything together. I truly appreciate your trust in me and our office!"
Nicholas Triolo
September 4, 2026
5
out of
5
rating by Nicholas Triolo
"Had a great, straightforward experience getting insurance for my new car. Friendly and helpful! Mahalo nui loa"
We responded:
"Mahalo! We’re glad we could make getting insurance for your new car simple and straightforward. We truly appreciate your trust in our team and are always here if you need anything!"
Jase K.
September 3, 2026
5
out of
5
rating by Jase K.
"Krystle Nishii was incredibly helpful and provided great service! She was happy to accommodate our requests with no problem and made the experience easy and enjoyable. Highly recommend!"
We responded:
"Mahalo for the wonderful review! We’re happy to hear Krystle was able to make everything easy and enjoyable for you. We truly appreciate your recommendation and your trust in our team at Matthew Kendig State Farm Kailua!"
A Google User
August 31, 2026
5
out of
5
rating by A Google User
"I’m switching states and with all the other changes, it’s nice to know that my insurance can transfer. My thanks to Matthew Kendig’s office for helping to make the transition smooth. What friendly and helpful service!"
We responded:
"Mahalo for the wonderful review! We’re happy our team could make the insurance side of your move a little easier. We truly appreciate you trusting our office and are glad to have you with us here in Hawaii. Aloha!"
Roy Napier
August 31, 2026
5
out of
5
rating by Roy Napier
"We transferred our car insurance from a State Farm agent in another state to Mathew here in Hawaii. We loved the helpful service from the amazing staff who were able to transfer the remaining balance and quickly issue our new cards. The process was much better than some other quotes we had received via web based and App based systems."
We responded:
"Mahalo for the kind review! We’re so glad we could make your transfer to Hawaii quick and easy. Our team truly appreciates you choosing our local office, and we look forward to being here whenever you need us. Welcome to Hawaii!"
Christopher Naylor
August 28, 2026
5
out of
5
rating by Christopher Naylor
"We have just become clients of this Agent because we have always worked with Krystle Nishii in all our time as State Farm clients.
Krystle has always been so easy to work with, she knows our policies and is always friendly and so helpful.
We can thoroughly recommend Matthew Kendig and his amazing staff."
We responded:
"Mahalo, Chris! We truly appreciate your kind words and your trust in our team. We’re grateful to have you as a client!"
georgie mason
August 26, 2026
5
out of
5
rating by georgie mason
"Very satisfied with services."
We responded:
"Mahalo for your review! It means a lot to the entire team at Matthew Kendig State Farm Kailua."
Fayelyn Kamiko
August 19, 2026
5
out of
5
rating by Fayelyn Kamiko
"Quick response, understandable, very kind service has been excellent I’m so happy I switched to State Farm ."
We responded:
"Mahalo, Fayelyn! We truly appreciate your kind words and your trust in our office. We’re grateful to have you as a customer!"
Stacey Takanishi
August 7, 2026
5
out of
5
rating by Stacey Takanishi
"Matthew is awesome! He shows he cares about his clients and is very quick to respond to any request!"
We responded:
"Mahalo, Stacey! We truly appreciate your kind words and your trust in us. We’re grateful to have you as a customer!"
Chow Fun
August 6, 2026
5
out of
5
rating by Chow Fun
"Great job!
Speaking with Napua was pleasant, very professional, patient and informative. I'm very satisfied with the policy she helped me obtain. Mahalo Nui Loa...
Luke Zuger"
We responded:
"Mahalo! Your 5-star review made our day. If you ever need anything, Napua and the team at Matthew Kendig State Farm Kailua is here for you."
Dj Guthrie
July 29, 2026
5
out of
5
rating by Dj Guthrie
"Kind and patient agent who delivered quick, easy, very informative and helpful service."
We responded:
"Mahalo for your 5-star review! We truly appreciate your kind words."
Ofa Tupouniua
July 24, 2026
5
out of
5
rating by Ofa Tupouniua
"Got Agents, always willing to help"
We responded:
"Mahalo for sharing your experience! We’re happy to hear you feel well-supported. If we can be of any assistance, please don't hesitate to reach out. "
Mavis Lee
July 16, 2026
5
out of
5
rating by Mavis Lee
"Matthew and the entire staff were very pleasant and helpful with all of my questions regarding the policies I have with State farm. Called back and they responded immediately. Very good customer service and answered my questions without hesitation."
We responded:
"Mahalo for your 5-star review! We truly appreciate your support and business. Please let us know if we can be of any assistance. "
Sean Barnes
July 14, 2026
5
out of
5
rating by Sean Barnes
"Great experience! Napua was very responsive, answered all our questions. Made us feel very comfortable with the whole process. We feel very well taken care of. Our highest recommendation!!"
We responded:
"Mahalo for the great review! We’re happy you had a responsive, helpful experience and felt comfortable throughout the process. We truly appreciate your recommendation and look forward to assisting you again in the future."
Kahekili Kahahawai
July 13, 2026
1
out of
5
rating by Kahekili Kahahawai
"Stay away this place is clueless when it comes to their rates. Underwriters here are trash also. The staff here should work at a circus. Nice but completely clueless about their jobs. The underwriters are strict and rates go up out of nowhere. Go elsewhere"
We responded:
"Aloha Kahekili,
We’re sorry to hear about your experience. We take pride in providing honest, knowledgeable service and treating every customer with respect.
We aren’t able to locate a record of working with you at our State Farm office, so we’d appreciate the opportunity to learn more about what happened. If you contacted our office, please call us at (808) 262-6155 or email matthew@kendighawaii.com so we can look into your concerns.
While underwriting decisions and rates are determined by State Farm and can change based on many factors, we’re always happy to explain those changes and help customers explore every available option.
We hope to hear from you."
Tovia Mino
July 10, 2026
5
out of
5
rating by Tovia Mino
"Krystle was very professional in getting me to purchase insurance for my vehicle. She answered all my questions and was very helpful, polite and very cheerful personality, it was a pleasure talking to her, our phone call got cut off but she called right back and apologized for it. Thank you so much Krystle"
We responded:
"Mahalo for taking the time to share your experience. We’re glad Krystle was able to answer your questions and help make the process smooth and professional. We appreciate your kind words and look forward to assisting you again in the future."
Emaline Paraon-Kahale
July 8, 2026
5
out of
5
rating by Emaline Paraon-Kahale
"State Farm has been in our family for generations. Our homeowners insurance, multiple car insurance, life insurance, everything. The people there who assist us are always so helpful, personable, & knowledgeable, they are the best!"
We responded:
"Mahalo for the wonderful review! We truly appreciate you taking the time to share your experience. If you ever need anything, the team at Matthew Kendig State Farm Kailua is here for you."
Melvin Mulligan
July 3, 2026
5
out of
5
rating by Melvin Mulligan
"Super Stoked to State Farm my automobile insurance company!!! Mahalo Crrystal!!!"
We responded:
"Mahalo for the 5-star review! We’re always here to help if you have any questions - Matthew Kendig State Farm Kailua"
Pamela Leclerc
July 1, 2026
5
out of
5
rating by Pamela Leclerc
"I have worked with Crystal for many years in this State Farm office. She has always been very courteous and efficient with helping me with my needs. I can always call on her when I need anything and she is very prompt to help me. I enjoy working with her."
We responded:
"Mahalo for your wonderful review! We truly appreciate your loyalty and the trust you’ve placed in us. We’re lucky to have her on our team, and we look forward to continuing to support you!"
Melissa Chewek
June 26, 2026
5
out of
5
rating by Melissa Chewek
"Napua was very helpful and have a good customer service."
We responded:
"Mahalo! Napua and the entire team at Matthew Kendig State Farm Kailua are grateful for your kind words. We're always here to help whenever you need us!"
Federico Velacion
June 17, 2026
5
out of
5
rating by Federico Velacion
"Kristin Kobashigawa was very helpful and knowledgeable with adding a new car to my insurance policy, she was also very cheery and delightful to talk to while going thru the process. 10/10 would recommend!"
We responded:
"Mahalo for the 5-star review! The entire team at Matthew Kendig State Farm Kailua is always here to help whenever you need it."
Summer Burnett
May 26, 2026
5
out of
5
rating by Summer Burnett
"Matthew and his staff are amazing. As a whole they are knowledgeable, responsive, and handle their relationship with their customers with the utmost care. I highly recommend this office for all of your insurance needs!"
We responded:
"Mahalo! Your recommendation means a lot to the entire team at Matthew Kendig State Farm Kailua. "