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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Summer Burnett

May 26, 2026

5  out of  5
rating by Summer Burnett
"Matthew and his staff are amazing. As a whole they are knowledgeable, responsive, and handle their relationship with their customers with the utmost care. I highly recommend this office for all of your insurance needs!"
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Sean Alpichi

May 23, 2026

5  out of  5
rating by Sean Alpichi
"5 stars! Great service, friendly team, and very easy to work with. Highly recommend!"
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Destinee H.

May 22, 2026

5  out of  5
rating by Destinee H.
"Loved my interaction getting insurance set up - incredibly helpful, kind, and quick!!"
We responded:
"Mahalo! We’re so glad your insurance setup experience was smooth and that you found our team helpful, kind, and efficient. The entire team at Matthew Kendig State Farm Kailua truly appreciates your trust, and we’re always here if you have any questions. "
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Alma Cervantes

May 21, 2026

5  out of  5
rating by Alma Cervantes
"Matthew Kendig was thoroughly prepared to handle all questions I had on my auto and home insurance policies and covered aspects of my coverages that I was unaware of. He also stated that any future questionable damages would be pursued if coverage was possible. I found Matthew and his staff to be very warm and supportive and I would not hesitate to ask for help should problems occur. I hope that he will be my State Farm agent for many more years to come."
We responded:
"Mahalo for taking the time to leave such a thoughtful review! The entire team at Matthew Kendig State Farm Kailua are truly grateful for your kind words. Thank you again for your trust. I look forward to being your State Farm agent for many years to come!"
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Phoebe Choi

May 19, 2026

5  out of  5
rating by Phoebe Choi
"Krystle has been incredibly helpful and kind throughout the entire process with my insurance needs. From beginning to end, she was always professional, responsive, and made everything so much easier to understand. She took the time to answer all my questions and genuinely cared about helping me find the best option. I truly appreciate her patience, knowledge, and excellent customer service. It’s hard to find someone so professional yet so easy and pleasant to work with. I highly recommend Krystle to anyone looking for insurance help — she made the whole experience smooth and stress-free!"
We responded:
"Mahalo for your wonderful review! Krystle and the entire team at Matthew Kendig State Farm Kailua are truly grateful for your kind words. We’re so happy to hear that Krystle’s professionalism, responsiveness, and care made your insurance experience smooth and easy. It means a lot to us to know that her patience and dedication stood out. Please don’t hesitate to reach out anytime. We’re always here to help with your insurance needs!"
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grace mathin

May 18, 2026

5  out of  5
rating by grace mathin
"Very reliable and kind employee , Napua you are awesome!! Thank you so much for all the efforts you did to reach out to us in Maui:"
We responded:
"Mahalo! Napua and the entire team at Matthew Kendig State Farm Kailua are grateful for your kind words. We're always here to help whenever you need us!"
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Bryson Lono

May 12, 2026

5  out of  5
rating by Bryson Lono
"Napua was great! Very respectful, kind, and especially patient. I definitely recommend Napua at Matthew Kendig - State Farm Insurance! Mahalo Napua!🤙🏽"
We responded:
"Mahalo! Napua and the entire team at Matthew Kendig State Farm Kailua are grateful for your kind words. We're always here to help whenever you need us!"
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Makapuubbclub

May 11, 2026

5  out of  5
rating by Makapuubbclub
"Napua is the most attentive provider I have ever worked with! She’s thorough and responsive. Mahalo for keeping us up to date and in the know!!!"
We responded:
"Mahalo! Napua and the entire team at Matthew Kendig State Farm Kailua are grateful for your kind words. We're always here to help whenever you need us!"
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georgie mason

May 11, 2026

5  out of  5
rating by georgie mason
"Very satisfied with services."
We responded:
"Mahalo for your review! It means a lot to the entire team at Matthew Kendig State Farm Kailua."
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Amber Kobashigawa

May 10, 2026

5  out of  5
rating by Amber Kobashigawa
"I highly recommend Napua at State Farm Insurance Matthew Kendig’s office for all of your insurance needs. Napua helped us with our family’s car insurance bundle, renters insurance and a lot more! She is very attentive to your needs and kind to talk to over the phone which is very reassuring and I love that. Matthew also was very generous in assisting my family and I when the Kona low storm damaged our home and got flooded. We greatly appreciate everything you do for the people and community. Mahalo nui loa! Lono Ohana"
We responded:
"We are truly touched by your kind words and grateful for your trust. Helping your family with your insurance needs is what we strive for every day. Our community’s well-being is at the heart of all we do, and your mahalo means so much to us. Please know we’re always here for you."
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Marie S.

May 9, 2026

5  out of  5
rating by Marie S.
"Very good helpful customer service with Napua! She is informative, friendly, compassionate & patient. I highly recommend her service!"
We responded:
"Mahalo! Napua and the entire team at Matthew Kendig State Farm Kailua are grateful for your kind words. We're always here to help whenever you need us!"
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evelyn hines

May 9, 2026

5  out of  5
rating by evelyn hines
"Napua is very efficient, knowledgeable and caring. She was able to address all of my concerns. Excellent customer service! I would definitely recommend Napua. I’m happy to be with State Farm."
We responded:
"Mahalo! Napua and the entire team at Matthew Kendig State Farm Kailua are grateful for your kind words. We're always here to help whenever you need us!"
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Linda Yogi

May 9, 2026

5  out of  5
rating by Linda Yogi
"Krystle was exceptionally professional, knowledgeable, and helpful! I had such a wonderful experience in getting my needs met."
We responded:
"Mahalo for your kind words! Krystle and the team at Matthew Kendig State Farm Kailua truly appreciate your feedback. We’re happy to hear you had a wonderful experience, and we’re always here to assist with any of your insurance needs."
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Hawaii Fishmonger

May 8, 2026

5  out of  5
rating by Hawaii Fishmonger
"Krystle is the best! Great customer service! Took care of everything very fast, explained everything really well. Thank you very much!"
We responded:
"Mahalo! Krystle and the entire team at Matthew Kendig State Farm Kailua are grateful for your kind words. We're glad to hear you had a smooth experience, and we're always here to help whenever you need us!"
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Merrilene Jones

May 8, 2026

5  out of  5
rating by Merrilene Jones
"Dedicated to customer satisfaction and service."
We responded:
"Mahalo for your review! It means a lot to the entire team at Matthew Kendig State Farm Kailua."
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Willie Kanae

May 8, 2026

5  out of  5
rating by Willie Kanae
"Kristine Kendig fro. the Kailua office at State Farm was very good with her customer service. Hard worker and very easy to work with!"
We responded:
"Mahalo for your kind words! It means a lot to Kristine Kendig and the entire team at Matthew Kendig State Farm Kailua. We're glad to hear you had a positive experience, and we’re always here if you have any questions or need assistance in the future!"
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Jaden Brown

May 8, 2026

5  out of  5
rating by Jaden Brown
"Great honest service helped me a bunch getting my insurance Lowered"
We responded:
"Mahalo! We appreciate your business and thank you for choosing us as your agent. It means a lot to the entire team at Matthew Kendig State Farm Kailua. We're glad we could help you lower your insurance. If you need anything else, we're here to help! "
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Debbielou Kuamoo

May 5, 2026

5  out of  5
rating by Debbielou Kuamoo
"Excellent service Napua was very helpful and I felt very comfortable talking with her. The price is something I can afford since im retired. I will highly recommend your service to family and friends. Again Mahalo to Napua for her excellent and friendly service. ALOHA"
We responded:
"Mahalo for sharing your experience with us! It means a lot to Napua and the entire team at Matthew Kendig State Farm Kailua. Please don’t hesitate to contact us whenever you need assistance, as we are always here to help. Aloha "
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Dominic L

May 4, 2026

5  out of  5
rating by Dominic L
"Awesome service and a great price! They were very patient and professional in answering all of my questions. I called multiple times with questions and each time they took the time to answer them completely in words I could understand. I would highly recommend them to my friends and family."
We responded:
"Mahalo for your kind words and for recommending us! It really means a lot to our whole team at Matthew Kendig State Farm Kailua. Don’t hesitate to reach out anytime!"
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David O

May 4, 2026

5  out of  5
rating by David O
"Mathew Kendig and his staff are wonderful to work with. They are all so friendly and helpful, responsive, knowledgeable, and genuinely invested in their client’s interests. They are honest and take the time to explain complex.policy details, ensuring you are well aware and knowledgeable with your coverage. I highly recommend Mathew Kendig - State Farm Insurance."
We responded:
"Mahalo for your kind words and thoughtful review! It really means a lot to our whole team here at Matthew Kendig State Farm Kailua. We’re always happy to help with your insurance questions or needs. "
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Margie Stercho

April 30, 2026

5  out of  5
rating by Margie Stercho
"Napua at State Farm made my insurance transitions easy peasy. (She saved me a lot of money as well). Thanks Napua!"
We responded:
"Mahalo for the great feedback! We’re glad Napua could help with your insurance needs and save you money. From the whole team at Matthew Kendig State Farm Kailua, we appreciate your business and look forward to serving you again."
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Margie Stercho

April 30, 2026

5  out of  5
rating by Margie Stercho
"Napua at State Farm made my car insurance switch so easy for me. She also did a deep dive to get me a better home owners insurance. I’m so grateful she responded to my call."
We responded:
"Mahalo for choosing us as your State Farm agent. We're happy to hear that Napua was able to assist with your auto and home insurance needs. We truly appreciate your business!"
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Steven Mejia

April 20, 2026

5  out of  5
rating by Steven Mejia
"Just got a 2019 tesla and with my driving record being as bad as it was no other insurance company would take me. But Krystal at state farm came through clutch and got me a quote withing minutes. Thank you for making it happen for the little guys."
We responded:
"Mahalo, Steven! We hope you’re enjoying your new Tesla! We’re dedicated to helping every driver find the right coverage, regardless of their history. We truly appreciate your trust and business. — Matthew Kendig State Farm, Kailua, Hawaii"
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Carol Hugho

April 16, 2026

5  out of  5
rating by Carol Hugho
"Christine and Crystal make it easy!! Thanks so much for getting me signed up and on the road again. You have a great team that works together well."
We responded:
"Mahalo! We’re proud to have a great team that works well together to support great customers like you. Thank you for your business and trust. We truly appreciate it!"
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Charlie Thurston

April 13, 2026

5  out of  5
rating by Charlie Thurston
"Got to meet Matthew Kendig today at State Farm in Kailua! After working with Randy all these years, it was great to talk story with our new SF rep! He is professional, knowledgeable and extremely helpful!! His acumen and discussion was informative and showed me how much he cared. While he may be new to Hawaii, his Aloha spirit was authentic!! If you need an insurance expert, go check him out, along with Crystal and Napua!! Mahalo nui!! Kathy 🌺"
We responded:
"Mahalo for your support! It was a pleasure meeting you and continuing the great relationship you’ve had with Randy over the years. Krystle, Napua, and I truly appreciate your trust and support. Please don’t hesitate to reach out if you ever need anything, we're here to help!"